Warranty

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The warranty program is our commitment to you. We ensure that all products are free from defects in manufacturing for a period of one year from the date of purchase. This includes the unit, filter and fan. If a product is found to a have a defect in the material or workmanship, we will take the appropriate actions defined in this warranty to resolve the issue.

​The warranty program applies to any flow hood units manufactured or sold by Lab Rat Flow Hoods. The program covers products that have become defective, malfunctioned, or determined to be unusable to our standards. If your product is defective within the one-year time frame, we will replace the item.

​The warranty does not cover abuse or misuse of the item. Including but not limited to, physical damage, submersion of water, incorrect installation, incorrect voltage input and any misuse for any reason other than the intended purposes. Lab Rat Hoodz is not responsible for consequential loss or incidental damage caused by said actions. We will not warranty any damage from normal wear and tear such as dings and scratches.

​To initiate a product warranty claim, please contact us via phone so we can speak about your issue.

414-604-6747